Durman Electrical respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our services.
1. Who We Are
Durman Electrical is an electrical services provider based on the Isle of Wight, UK. You can contact us at:
Email: info@durman-electrical.co.uk
Website: https://www.durman-electrical.co.uk
2. What Data We Collect
We may collect the following personal data:
Name
Email address
Phone number
Address (where relevant for service visits)
Any other information you choose to share via our contact forms or emails
We also collect non-personal data such as browser type, device information, and site usage stats via cookies.
3. How We Use Your Data
We use your data to:
Respond to enquiries
Provide quotations and perform services
Manage appointments and communications
Improve our website and customer service
Comply with legal and regulatory obligations
We do not sell or share your data with third parties for marketing purposes.
4. Cookies & Tracking
Our website uses cookies to improve user experience and analyse site performance. You can control cookie preferences in your browser settings.
5. Data Storage & Security
We take all reasonable steps to protect your personal data using secure servers and password-protected systems. We only retain your data for as long as necessary for the purposes outlined above.
6. Your Rights
Under UK GDPR, you have the right to:
Access your data
Correct or delete your data
Restrict or object to processing
Withdraw consent (if applicable)
Lodge a complaint with the ICO
To exercise any of these rights, email us at info@durman-electrical.co.uk
7. Changes to This Policy
We may update this policy from time to time. All changes will be posted on this page with an updated revision date.
Last updated: September 2025